Privacy Policy

Introduction

Syzygy Industrial Hub ('we', 'our', 'the platform') is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our platform.

Information We Collect

We collect the following types of information to provide and improve our services:

• •Account information (name, email, company name)
• •RFQ content and uploaded documents (drawings, specifications)
• •Partner profile details (capabilities, certifications, equipment)
• •Usage analytics and cookies for platform improvement
• •Payment information (processed securely by third-party providers)

How We Use Your Information

Your information is used for the following purposes:

• •Processing and routing RFQs to appropriate manufacturing partners
• •Partner matching algorithms based on capabilities and requirements
• •Customer support and platform communication
• •Security, fraud prevention, and platform integrity
• •Marketing communication (optional, with your consent)

Data Sharing

We share your data only in limited circumstances:

• •With manufacturing partners matched to your RFQ (only relevant project details)
• •Your data is never sold to third parties
• •Third-party tools (Stripe for payments, DocuSign for contracts, analytics services)

Data Security

We implement industry-standard security measures to protect your data:

• •End-to-end encryption for sensitive data transmission
• •Secure hosting with certified data centers
• •Access control and authentication protocols

Your Rights

You have the following rights regarding your personal data:

• •Access, modify, or delete your personal data at any time
• •Opt-out from marketing communications
• •Request complete account deletion

Data Retention

RFQ records and transaction history are kept for operational and legal purposes. Data can be deleted upon your request, subject to legal retention requirements.

International Transfers

Our servers are primarily based in North America (Canada and USA). Data may be processed in these jurisdictions in compliance with applicable data protection laws.

Policy Updates

We may update this Privacy Policy periodically. Significant changes will be communicated via email or platform notification. Continued use of the platform constitutes acceptance of the updated policy.